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FAQ

  • What services does N K Gossain Printer Pvt Ltd provide to its clients?

    N K GOSSAIN PRINTER PVT LTD is one of the leading Printing Houses of East India, is serving its clients, providing comprehensive services in the field of printing, bindery and packaging to custom graphics and custom CGI scripts. In addition, we provide Multimedia as well as Typesetting services. N K GOSSAIN PRINTER PVT LTD is now a one-stop-solutions provider for all your design and production needs.

  • What is your phone number and operating hours?

    Our phone number is 9830413860/9836768577 and we operate round the clock. We are open 24 hours to serve your needs.

  • What is N K GOSSAIN PRINTER PVT LTD's vision and approach for growing the company with time?

    We are totally focused on being the leading provider of comprehensive design, typesetting, prepress, printing and bindery services. We intend to grow primarily through carefully cultivated strategic partnerships with select clients.

  • What is your environmental policy?

    We are an environment friendly organization. We take utmost care to dispose our wastes scientifically. We use upgraded energy saving equipments. Go Green is our new mantra.

    The objective of N K GOSSAIN PRINTER PVT LTD is to undertake print/production jobs for its clients, which are printed/produced in such a manner that reflects our responsibilities not only towards the environment but also the health and safety of its employees.

  • What types of storage media do you accept?

    We do accept a wide range of media including a CD, DVD, PEN Drives and email attachments or manually.

  • How will my job be delivered back to me?

    Your job will be delivered back to you through our supply chain department through local carriers and in case of out station deliveries we use air-courier or air-freight as well as road transport.

  • How can I get a cost-estimate for my job?

    We suggest you E-mail your job requirements to our marketing team and they will get back to you with a customized cost-estimate for your job.

  • How long will it take for N K GOSSAIN PRINTER PVT LTD to do my job?

    It is difficult to suggest a time frame for job without looking at the scope of service required for the job. We suggest you E-mail your job requirements to us and we will get back to you with a customized assessment for your job.

  • What file formats can you take?

    We can take any Mac or PC version of Quark, PageMaker, In Design, CorelDraw, Illustrator, Photoshop, Freehand, Word, PowerPoint and any file output as a PDF.

  • Do I have to also send those special/customized fonts that I have used in my file?

    For Postscript files, PDF files and EPS files, all fonts must be embedded. Any special or customized fonts must be supplied.

  • What is the difference between the RGB and CMYK colour space and why does it matter?

    The combination of RGB light creates white, which are also called primary colours, that are used in monitors, television screens, digital cameras and scanners, while the combination of CMYK inks creates black known as secondary/process colours, commonly referred to as 'full colour printing'. Therefore, it is physically impossible for the printing press to exactly reproduce colours as we see them on our monitors.

    Many programs have the capability to convert the layout/images from the RGB colour space to the CMYK colour space. You should convert your colours from RGB to CMYK if your tools allow you to do so. By doing it yourself, you have maximum control over the result/look. You may notice a shift in colour when converting from RGB to CMYK. If you do not like the appearance in CMYK, we recommend that you make adjustments while working in CMYK. Generally, you should specify CMYK colour builds that look a little lighter than you want, since the dots of ink 'fatten up' on press, giving you more pigment on paper than you see on your monitor.

  • Can I order single-colour/two-colour printing from you?

    We suggest you get the best value for your money and go for full colour. Simply place your order as usual, then specify in the comments section if it is a 2-colour job and what PMS (Pantone Matching System) colours you have selected.

  • How well will my job match to what I see on my monitor?

    Because of wide differences in monitor-to-monitor calibration and the different technologies used by the individuals, some printed colours may not exactly match the colours on your specific monitor. We do our best to make your job look good. We will suggest you to go for a machine proof before printing and go with CMYK colour percentages instead of monitor display.

  • Will you match a sample I print out on my own printer, or a previously printed sample?

    At N K GOSSAIN PRINTER PVT LTD, the reason for our fast turnaround and low pricing is partly because we print to a 'pleasing colour' standard, using standard ink densities. Therefore, there is no guarantee that your finished piece will exactly duplicate your printed sample. This is due in part to the widely varying results from different output devices including inkjet and laser printers, continuous tone proofing devices, high-resolution film-based proofs, which are different than true offset lithography. Even from one commercial printing firm to another, there can be significant differences in results. In particular, inkjet and laser prints are known to look substantially different than true offset lithography.

  • What kind of paper will my job be printed on?

    We understand that your job is special. Every special job has a special requirement. We will print your job on any kind of paper that you require. It would be our pleasure to suggest what kind of paper your job would look best on, in case you so desire.

  • What are the paper options that you offer?

    We offer different grades of uncoated papers suitable for stationary and books for mono and multicolour printing as well as coated grades.

  • On what kind of media can you print?

    We can print on coated and uncoated papers: Uncoated from 45 GSM to 170 GSM and Coated from 50 GSM upwards, we do print on coated one and two sided art and board up to 350 GSM

  • What facilities do you have for special print jobs (special colour, UV, foiling, embossing, etc.)?

    We have facilities for foil stamping, matt & gloss lamination, UV and aqueous varnishing, embossing, etc.

  • What systems of quality control does N K GOSSAIN PRINTER PVT LTD have for a print job?

    We go through different stages for stringent quality control checks at our end.

    Quality check begins the moment all the relevant materials of a title reach our press. Starting from Paper check, which includes:

    • Size and Weight of paper (i.e. Size, GSM, Bulk check against check list).
    • Paper Surface Check (Opacity, Colour Shade, Spots, Specks, Holes, Burn marks, Creases, Paper Feel).
    • Paper Quality (Fluff, Waves, Patchiness, Inherent lines, Cross cut, Grain direction).
    • Check on the ink to be used, etc.

    Your job goes through:

    • Operator
    • Printing Supervisor
    • Quality Inspector

    And all the above three have to check the following parameters before giving your job "OK".

    • Specks/spots/scratches
    • Scum
    • Printing creasing
    • Set off
    • Doubling Fogging
    • See through
    • Colour Variation sheet to sheet front/back (if back is on) on the same sheet different ends
    • Broken Text
    • Blank Sheets
  • What kind of binding services you offer?

    Spiral binding, Double wire binding, saddle/wire stitching, Section sewing, Perfect thermal binding, Hard case binding with round back and flat back. For odd sizes or shapes, we provide manual services.

  • At what levels of production will you seek our approval?

    Generally, we do not need clearance in binding but sometimes clients request cover proofs, or want to see printed laminated cases before the book is bound. This is possible. Normally advance copies are sent from the production run for clients to approve.